Privacy policy

Privacy Policy – Falenzo

Effective Date: 26 January 2026

Brand: Falenzo

Business Name: Itimad Leather Store

At Falenzo, we respect your privacy and are committed to protecting your personal information. When you shop with us, your data is handled with strict confidentiality.

1. Information We Collect

We collect necessary personal details to fulfill your orders and provide a seamless shopping experience. This includes:

  • Full Name

  • Contact Number (Phone/WhatsApp)

  • Delivery Address and Postal Code

  • Email Address

2. How We Use Your Information

The information we collect is used strictly for internal store operations and customer service, including:

  • Processing, verifying, and shipping your orders.

  • Sending order confirmations, delivery updates, and tracking details.

  • Communicating with you regarding customer support inquiries, exchanges, or feedback.

3. Data Security

We implement appropriate security measures to safeguard your personal details. Your information is used strictly by our team for operational purposes. We never share, sell, rent, or trade your personal information with third parties for marketing purposes.

4. Third-Party Services & Couriers

To deliver your orders successfully, we share necessary shipping details (such as your name, address, and phone number) with our trusted courier and logistics partners.

5. Your Consent

By using our website and placing an order, you acknowledge and agree to the terms of this Privacy Policy.

6. Policy Updates

Falenzo reserves the right to modify or update this Privacy Policy at any time. Any changes will be published directly on this page.

7. Contact Information

If you have any questions or concerns regarding our privacy practices, please contact us at:

  • Brand: Falenzo

  • Business: Itimad Leather Store

  • Address: Sana Market, Opposite Hafiz Plaza, Tangi Road, Charsadda, Pakistan

  • Phone: 0334-9014665

  • Email: falenzoofficial1@gmail.com